web 2.0

As part of MU’s ongoing Latest Trends series, Dr. Janne J. Liburd, Associate Professor and Director of the Centre for Tourism, Innovation and Culture at the University of Southern Denmark, was invited to lecture on Kahlenberg.

The 5th ECM & ETC Joint TourMIS Users’ Workshop took place at MODUL University, in Vienna, September 3-4, 2009. The 81 delegates attending the event represented city and national tourist organizations, universities and companies from the hospitality and tourism industry from 25 different countries in Europe.

Online bookings of hotels have increased drastically in recent years. Online hotel booking, the second most important product in online tourism revenue is the focus of this research. Hotels make use of the Internet to not only offer services to customers but to simultaneously provide a platform for customers to give feedback on their stay in a specific hotel.