Milman
- Prof. Ph.D. Ady Milman
- Professor
- Rosen College of Hospitality Management, University of Central Florida
- (e) milman2008[AT]hotmail.com
- (w) www.hospitality.ucf.edu
- Short Bio
- Education
- Ph.D., January 1986, University of Massachusetts, School of Management. Major: Business Policy and Strategy.
- M.S. (with distinction), December 1982, University of Surrey, Guildford, England, Department of Hotel, Catering, and Tourism Management. Major: Tourism Planning and Development.
- B.A. (Magna Cum Laude), July 1981, University of Tel Aviv, Israel. Faculty of Social Sciences. Major: Political Science. Minor: Labor Studies.
- 2001 till present: Professor, Rosen College of Hospitality Management, University of Central Florida.
- 1994-1997: Director, Dick Pope Sr. Institute for Tourism Studies, College of Business Administration, University of Central Florida.
- 1995 Disney Sabbatic Professor, Walt Disney World Company. Responsibilities included: Resort Marketing, Florida Marketing, Magic Kingdom Marketing, Business Planning, International Marketing, Water Park Marketing, Theme Park Operations (January to April 1995).
- 1991-1993: Acting Chair, Department of Hospitality Management, College of Business Administration, University of Central Florida.
- 1986 1991: Research Director, Dick Pope Sr. Institute for Tourism Studies, University of Central Florida.
- 1983 1986: Research Associate, Management Control Center, School of Management, University of Massachusetts, Amherst.
- June July 1985, June August 1984: Research Associate, Dick Pope Sr. Institute for Tourism Studies, University of Central Florida, Orlando, FL.
- 1983: Research Coordinator, Department of Hotel, Restaurant, and Travel Administration, University of Massachusetts, Amherst. Supervisor, Summer Conference Housing. University of Massachusetts, Amherst.
- 1981 1982: Research Project Coordinator, University of Surrey, Guildford, England.
- 1979 1981: Travel Consultant, Nir Travel, Inc., Israel.
- Visiting Professor:
- Escola Superior de Hostelia e Turismo do Estoril, Portugal (May 2005, December 2003, April 2003)
- Department of Hotel Management and Tourism, University of Angers, France (Articulation agreement with the University of Central Florida). (March 2006, March 2005, June 2004, March 2003, June 2002, March 2002, March 2001, March 2000, April-May 1997, April-May 1996, April May 1995).
- School of International Tourism and Hotel Management, Colegio Universitario del Este, Carolina, Puerto Rico. (February 1999, October 1998, April 1998, August 1997, March 1997).
- Department of Hotel and Tourism Management, College of Industrial Engineering and Management, University of Ben Gurion, Beer Sheva, Israel. (May-June 2005, May-June 2004, May-June 2003, May-June 2002, May-June 2001, May 2000, June 1999, May 1998, July 1997, December1996-January 1997, May-June 1996, October-December 1994).
- Institute of Tourism and Service Economics, University of Innsbruck, Austria (May 2005, May 2000, April-May 1998, May June 1994).
- Management Center Innsbruck (MCI), Austria (May 2005)
- Hospitality and Tourism Management: Introduction to Hospitality and Tourism
- Theme Park and Attraction Management
- Airline Management: Current Practices in the Airline Industry
- Travel and Tourism Administration
- Hospitality and Tourism Marketing
- Tourism Planning and Development
- Guest Services Management
- Travel Agency Management
- Group and Corporate Travel Management
- Tourism and Travel Geography
- Guest Lectures Series
- International Tourism Management (graduate level)
- Business Administration Courses:
- The Business Cornerstone Course (Introduction to Management; distance learning)
- Business Policy and Strategy
- Rosen College of Hospitality Management Faculty Award for Outstanding Service (2006).
- Orange County Convention Center Research Grant (2002).
- UCF In-house Research Grant (2002).
- Chairman’s Grant Award, International Association of Amusement Parks and Attractions (IAAPA) (2001).
- Chairman’s Grant Award, International Association of Amusement Parks and Attractions (IAAPA) (2000).
- Researcher of the Year, College of Business Administration, University of Central Florida (1994).
- Hospitality Student Association Shooting Star Award, University of Central Florida (1992).
- Researcher of the Year, College of Health and Professional Studies, University of Central Florida (1990).
- Canadian Embassy Faculty Research Program (1987 88).
- Canadian Embassy Institutional Grant (1985).
- “Residents’ Support for Tourism Growth in a Mature Destination: A Chronological Study of Central Florida.” (2005). International Journal of Hospitality and Tourism Administration. 5 (4): 67-83.
- “Hourly Employee Retention Factors in the Quick Service Restaurant Industry” (2005) (with Robin B. DiPietro). International Journal of Hospitality and Tourism Administration. 5 (4): 31-51.
- “Attendees’ Needs and Service Priorities in a Large Convention Center: Application of the Importance-Performance Theory” (2005). (with Deborah Breiter). In press Tourism Management (December 2005).
- "Predicting Job Retention of Hourly Employees in the Lodging Industry" (2004) (with Peter Ricci). Journal of Hospitality and Tourism Management. 11 (1): 28-41.
- “Retention of Hourly Hotel Employees: A look at Select Hotels in the Southeastern United States” (2003) (with Peter Ricci). Journal of Human Resources in Hospitality & Tourism. 4 (1): 47-62.
- “Hourly Employee Retention in Small and Medium Attractions.” (2003). International Journal of Hospitality Management. 22 (1): 17-35.REFEREED PUBLICATIONS (continued):
- “Hourly Employee Retention in the Attraction Industry: Implications from Orlando, Florida (2002). Journal of Leisure Property. 2 (1): 40-51.
- “The Impact of Participation in Activities while on Vacation on Senior Psychological Well-being: A Path Model Application” (2002). (with Sheri Wei). Journal of Hospitality and Tourism Research. 26 (2): 175-185.
- "The Future of the Theme Park and Attraction Industry: A Management Perspective" (2001). Journal of Travel Research. 40 (2): 139-147.
- “Academic Characteristics and Faculty Compensation in U.S. Hospitality Management Programs 1999-2000.” (2001). (with Abraham Pizam). Journal of Hospitality and Tourism Education. 13(1): 4-16.
- “Hospitality and Tourism Curriculum Development: A qualitative Case-Study Approach” (2001). Journal of Teaching in Travel and Tourism, 1(4): 65-76.
- George C. Tilyou: Developer of the Contemporary Amusement Park (with Robert C. Ford). (2000). Cornell Hotel and Restaurant Administration Quarterly. 41(4): 62-71.
- "Rural Tourism in Israel: Service Quality and Orientation" (with Arie Reichel and Oded Lowengart) (2000). Forthcoming (August 2000). Tourism Management. 21(5):451-459.
- "The Impact of Security Devices on Tourists' Perceived Safety: The Central Florida Example." (1999). (with Foard Jones and Susan Bach). Journal of Hospitality and Tourism Research. 23 (4): 371-386.
- Spanish and German.