Bauernfeind, U., Arsal, I, Aubke, F., Wöber, K. , "Assessing the Significance of City Tourism in Europe", Analysing International City Tourism, 2. ed., Vienna, Springer, pp. 43-58, 2009  .

Dickinger, A., Bauernfeind, U. , "An Analysis of Corporate E-Mail communication as part of Airlines’ Service Recovery Strategy", Journal of Travel and Tourism Marketing, vol. 26, issue 2, pp. 156-168, 2009  .

Ponocny, I, Bauernfeind, U., Zins, A., Radinger, R. , "Die Dimensionalität der PIRLS-Skalen", PIRLS 2006: Die Lesekompetenz am Ende der Volksschule – Österreichischer Expertenbericht, Graz, Austria, Leykam, pp. 243-251, 2009  .

Ponocny, I, Bauernfeind, U., Zins, A., Radinger, R. , "Die Dimensionalität der PISA-Skalen.", PISA 2006: Österreichischer Expertenbericht zum Naturwissenschaftsschwerpunkt, Graz, Austria, Leykam, pp. 412-418, 2009  .

Bauernfeind, U., Dickinger, A. , "E-Mail Service Quality of Profit and Not for Profit Organisations in the Tourism Industry", ENTER 2009, vol. 2009: Springer, pp. 369-380, 2009  .

Bauernfeind, U., Mitsche, N. , "The Application of the Data Envelopment Analysis for Tourism Organisations’ Website Evaluation", Journal of Information Technology and Tourism, vol. 10, issue 3, pp. 245-257, 2009  .

Hergesell, A., Bauernfeind, U., Lund-Durlacher, D. , "The role of values in sustaining the hospitality labor market: The case of Austria", BESTEN Think Thank IX: The Importance of Values in Sustainable Tourism, Singapore, pp. 223-228, 2009  .

Mitsche, N., Reino, S., Knox, D., Bauernfeind, U. , "Enhancing cultural tourism e-services through heritage interpretation", Information and Communication Technologies in Tourism (ENTER 2008), Innsbruck, Austria, Springer, pp. 418-429, 2008  .

Dickinger, A., Bauernfeind, U. , "Quality of Corporate E-mail Reply to Inquiries and Complaints across Service Sectors--A Mystery Study", 17th Frontiers in Service Conference, 2008  . Abstract

Mitsche, N., Bauernfeind, U. , "The use of technology for cultural heritage interpretation – examples from three cities", ATLAS conference, Brighton, UK, 2008  .

Bauernfeind, U. , User satisfaction with personalised internet applications, , Frankfurt a. M., Peter Lang, 2008  .

Bauernfeind, U. , "A User Evaluation of Web Recommender Systems", Advances in Doctoral Research in Management, vol. Vol. 1, New Jersey, World Scientific Publishing, pp. 137-152, 2006  .

Mayr, T., Bauernfeind, U., Zins, A. , "A Conceptual Model for Quality Dimensions for B2C Recommender Systems", Proceedings of the 14th European Conference on Information Systems (ECIS), Göteborg, ECIS, 2006  .

Bauernfeind, U., Mayr, T., Zins, A.H. , "A Conceptual Model for Quality Dimensions for B2C Recommender Systems", 14th European Conference on Information Systems (ECIS), Göteborg, 2006  .

Zins, A.H., Bauernfeind, U. , "Evaluating Travel Recommender Systems: A Case Study of DIETORECS", Destination Recommendation Systems: Behavioral Foundations and Applications, London, CAB International, pp. 240-256, 2006  .

Zins, A.H., Bauernfeind, U. , "Evaluating Travel Recommender Systems: A Case Study of DIETORECS", Destination Recommendation Systems: Behavioral Foundations and Applications, Oxfordshire, CABI publishing, 2006  .

Bauernfeind, U., Dickinger, A. , "E-Mail Customer Service in the Airline Industry - A Mystery Study", 35th European Marketing Academy Conference (EMAC), Athens, Greece, 2006  .

Bauernfeind, U., Zins, A.H. , "The Perception of Exploratory Browsing and Trust with Recommender Websites", Journal of Information Technology & Tourism, vol. 8, no. 2, pp. 121-136, 2006  .

Dickinger, A., Bauernfeind, U. , "The Acceptance of In-Car Information Services", 35th European Marketing Academy Conference (EMAC), Athens, Greece, 2006  .

Mitsche, N., Bauernfeind, U. , "Using Data Envelopment Analysis for Measuring Website Efficiency", Eye for Travel Conference, London, UK, Axon Imprint, pp. 101-110, 2006  .

Zins, A.H., Bauernfeind, U. , "Explaining Online Purchase Planning Experiences with Recommender Websites", Information and Communication Technologies in Tourism 2005, Wien, Springer, pp. 137-148, 2005  .

Zins, A.H., Bauernfeind, U., Del Missier, F., Venturini, A., Rumetshofer, H. , "An experimental usability test for different destination recommender systems", Information and Communication Technologies in Tourism 2004. Proceedings of the International Conference in Cairo, Cairo, Springer, pp. 249-258, 2004  .

Zins, A.H., Bauernfeind, U., Del Missier, F., Venturini, A., Rumetshofer, H. , "An Experimental Usability Test for different Destination Recommender Systems.", Information and Communication Technologies in Tourism (ENTER), Cairo, Egypt, Springer, pp. 228-238, 2004  .

Zins, A.H., Bauernfeind, U., Del Missier, F., Mitsche, N., Ricci, F., Rumetshofer, H., Schaumlechner, E. , "Prototype testing for a destination recommender system: Steps, procedures and implications", Information and Communication Technologies in Tourism 2004. Proceedings of the International Conference in Cairo, Cairo, Springer, pp. 249-258, 2004  .

Zins, A.H., Bauernfeind, U., Del Missier, F., Mitsche, N., Ricci, F., Rumetshofer, H., Schaumlechner, E. , "Prototype testing for a destination recommender system: steps, procedures and implications.", Information and Communication Technologies in Tourism (ENTER), Cairo, Egypt, Springer, pp. 249-258, 2004  .