Koeltringer

[1]

Mag. (FH) Clemens Költringer
Researcher & Lecturer
MODUL University Vienna
Department of Tourism and Hospitality Management
(p) +43-1-3203555-416
(f) +43-1-3203555-903
(e) clemens.koeltringer[AT]modul.ac.at
(w) www.modul.ac.at/thm [2]
Office Hours
Tuesday 11-12 | Thursday 11-12
Room Number
102
Short Bio
Clemens Költringer is a researcher and lecturer at the Department of Tourism and Hospitality Management at MODUL University Vienna. He has substantial operational experiences in the tourism industry based on his work within destination management and marketing organizations as well as consolidated tourism training and further education starting from 1996. Clemens has a certificate in tourism management from the Tourismusschule Kleßheim, Salzburg and completed a Magister (FH) in Business Development in Tourism focused on e-Tourism from the University of Applied Sciences, Salzburg, Austria. Before starting his position at MODUL University Vienna the focus of Clemens work was in the field of marketing research (various internal and external market research projects, Benchmarking, 360° Monitoring, T-Mona), strategy and product development, as well as knowledge management. He was the project director of a national All-Inclusive Card and is still affiliated to the tourism industry. His research interests are in the areas of social software and “Web 2.0” technologies (weblogs and social communities), information exchange and search, IT & Tourism.
Further Information
Committees

Member of the Studies and Examinations Committee

Awards

2011 Astrid Dickinger, Clemens Költringer, Wolfgang Körbitz, 2nd Place ENTER 2011 Conference Best Paper Award, ENTER Conference (www.enter2011.org) in January 2011, Innsbruck, Austria.
2011 Clemens Költringer, Astrid Dickinger, Bursary award for a PhD thesis based paper, 40th European Marketing Academy Conference (www.emac2011.org) in May 2011, Ljubljana, Slovenia.
2009 Clemens Költringer, Best Ph.D. Workshop Paper Award, PhD Workshop at the 16th International Conference on Information Technology and Travel & Tourism (Amsterdam, The Netherlands)
2007 Clemens Költringer, Tourissimus Award, The Austrian Society of Applied Research in Tourism (ÖGAF)
2006 Clemens Költringer, Business Creation Center Salzburg Award (BCCS)
2006 Clemens Költringer, austrian network for e-Tourism Award (anet)
Publications

Dickinger, A. and C. Költringer (forthcoming). "Extracting destination representation and competitiveness from online content." Journal of Information Technology & Tourism 13(4).
Költringer, C. and A. Dickinger (2011). Analyzing Online Destination Representation: A City Tourism Benchmarking Exercise. 40th European Marketing Academy Conference, Ljubljana, Slovenia, European Marketing Academy | Faculty of Economics, Ljubliana, Slovenia.
Arsal, I., Költringer, C., Ahmed, M. and Berg, C. (2011). The success factors of Social Media Marketing in European Tourism Destinations: An Exploratory Study. Conference on Social Media in Hospitality and Tourism, Venice , Italy.
Dickinger, A., Költringer, C. and Körbitz, W. (2011). Comparing Online Destination Image with Conventional Image Measurement – The Case of Tallinn. Information and Communication Technologies in Tourism 2011, Innsbruck, Austria, Springer: Wien.
Dickinger, A., Koeltringer, C., Scharl, A. (2010), "Implicit Measurement of Customer Perceptions: Leveraging Text Mining for Market Research", Frontiers in Service Conference, 2010.
Arsal, I., Croce, V, Költringer, C. and Dickinger, A. (2009). “Cultural Heritage Shaping Online Destination Image Over Time”, in: European Cities Marketing Annual Conference & General Assembly, Events and Meetings in the City, Conference Proceedings, Research Symposium, Larson, M. and Vujicic, Gothenburg Sweden, ISBN 978-91-978258-0-1.
Költringer, C. and Wöber, K. (2009). “Information Needs of City Travellers”, in: Analyzing International City Tourism, J.A. Mazanec and K. Wöber, Vienna-New York, Springer.
Költringer, C. and Egger, R. (2009). “Einsatzmöglichkeiten der ‘Network Connected Disc‘ als CRM Tool im Rahmen des strategischen Destinationsmanagement“, Zeitschrift für Tourismuswissenschaft, Vol. 1 (2).
Költringer C. & Egger R. (2007). Possibilities for the use of the Network Connected Disc as a Customer Relationship Management-Tool within the Framework of Strategic Destination Management. ENTER 2007. Proceedings of the International Conference in Ljubljana, Slovenia., Eds. Andy Frew, CD. Wien-New York: Springer.
Költringer C. & Egger R. (2006). Einsatzmöglichkeiten der “Network Connected Disc” als CRM Tool im Rahmen des strategischen Destinationsmanagement. Werkstattbericht – eTourism – Berichte aus Wissenschaft und Wirtschaft, Eds. Egger R., Hörl J. and Jooss M., 14-24.
Költringer, Clemens (2006). Implementierungsmöglichkeiten der "Network Connected Disc" in das Management von Destinationen unter besonderer Berücksichtigung des "Customer Relationship Managements". Master’s Thesis, Salzburg University of Applied Sciences, Salzburg, Austria, EMT-DA-02.
Academic Record

PhD (Dr.) candidate at the Vienna University of Economics and Business Administration, Austria.
09/2006 – Mag. (FH) University of Applied Sciences Salzburg, Austria.
Work Experience

02-05 Salzburg State Board of Tourism Strategy planning and product development market research, product development, knowledge management, project director of “SalzburgerLand Card”
06-07 Tourism Technology Corporation e-marketing development and e-marketing campaign management
07- City of Salzburg Board of Tourism New Media Marketing development – implementation of social software and “Web 2.0” technologies

Courses at MU Vienna
0603 Tourism and Hosptiality Business Applications [3]
0911 E-Marketing [4]

MODUL University ViennaAm Kahlenberg 1
1190 Vienna | AustriaPhone +43 (1) 320 35 55-0
E-Mail office[AT]modul.ac.at

Source URL (retrieved on 05/23/2012 - 22:08): http://www.modul.ac.at/koeltringer

Links:
[1] http://www.modul.ac.at/koeltringer
[2] http://www.modul.ac.at/thm
[3] http://www.modul.ac.at/moodle/course/view.php?id=872
[4] http://www.modul.ac.at/moodle/course/view.php?id=760