Tourism and Service Management

Welcome to the COVID-19 blog

The ongoing COVID-19 pandemic has put the entire world on hold, and tourism has been among the economic sectors immediately affected by the global lockdown. While we cannot avert the crisis, by coming together, sharing our ideas and best practices, we can minimize the damage and ensure a smooth recovery. In this blog, we attempt to share the actual information on the effects of global COVID-19 pandemic on tourism sector, as well as the best practices and useful tools for managing the ongoing crisis and a subsequent post-crisis recovery.


UN WTO Virtual Summit: Travel and Tourism Leadership Summit. Can the industry bounce back after Covid-19? 

Webinar: COVID-19 Impact on the Global Hotel Industry for t-Forum

On April 30, t-Forum 2020 has hosted a webinar "COVID-19 Impact on the Global Hotel Industry for t-Forum" moderated by senior vice president of research at STR, Dr. Stephen Wood. 

The recording of the webinar is available under the link.  


Tourism Economics presented a report on the economic impact of the ongoing COVID-19 crisis of city tourism, offering outlook for the future. 



Industry case studies